How Do I Get A Wheelchair On TAP Air Portugal

Booking a trip with reduced mobility can be risky. You don't know what services airlines provide and how you can get them. But if you have booked your flight ticket with TAP Portugal, you can be assured of getting all the required services for your flight journey.

Can I book a wheelchair on Tap Air?

Yes, you can easily book a wheelchair on TAP Airways. Thus, if you seek how to book it, there are steps to book it while making the reservation. Therefore, to get it, you need to pursue the steps thoroughly. 

  • Visit the TAP Air web browser on your search engine.
  • Select the book option, you need to enter the arrival and departure city airport, and you may choose the flight route.
  • Choose the flying dates and enter the number of passengers who will fly. 
  • Then, tap on the find flights options, select the flight as per your choice, and continue.
  • After that, choose the seats according to your choice and continue; on the next page, you will see some options for adding assistance.
  • So, you must click on the add “wheelchair” while flying and mention all the mandatory details.
  • Also, you need to attach your medical certificate and proceed to the next page.
  • Pay the amount to the airline person and get its confirmation over your phone.

How To Get Wheelchair Assistance On TAP Portugal

You can book a wheelchair with TAP Portugal while booking the flight ticket. If you are looking for how to get wheelchair on TAP Portugal, you can find the answer in the article below. However, you should request the wheelchair 48 hours after the flight departure.

Steps To Get A Wheelchair On TAP Portugal

  • You need to head to the official website of TAP Portugal.
  • There you will see the option of Preparing your Trip at the top menu.
  • You have to click on it and locate the Special Needs link.
  • Once you click on the links, you will see a new page with all the facilities provided by the airline.
  • You need to scroll to the bottom of the page to see the Request Here Button.
  • You will find a form that you should fill to get a wheelchair at TAP Portugal.
  • You need to enter your flight ticket number and last name given on the ticket in the form.
  • Now choose the Wheelchair option from the drop-down menu.
  • Provide your contact information in the form so that the customer representative can reach you if required.
  • Now confirm the form and send it to the TAP Portugal customer support.

By following the steps above, you will get the TAP Air Portugal wheelchair assistance easily. However, there are some points you should know before taking the special services. You can check the important points while booking a wheelchair with TAP Portugal in the following section.

How do I opt for a wheelchair on Tap Air Portugal

Also, you can opt for a wheelchair on TAP Air Portugal in many ways. Therefore, you need to track down the below ways thoroughly to get it.

Opt for a wheelchair by manage booking- You can easily opt for the wheelchair on the TAP Air via manage booking. To do this, you should pursue the steps that are:

Visit the Wheelchair, find the manage booking option, and open it. After that, you need to enter the booking reference number and passenger's last name and tap on the search column. View your full booking details and go to the add section, add the wheelchair on your flight, continue to pay the charges to them, and receive its confirmation on your registered email.

Opt for a wheelchair by calling- For that, you must dial 1-800-778-4838 or 1-800-455-9880, and when the call converts to the IVR mode, you must hear out all commands, 

  • Dial 1 to choose a language. 
  • To book and cancel the ticket, dial 2
  • Request wheelchair assistance, dial 3
  • Dial 4 to speak with the person
  • To know about the refund status, dial 5 

After hearing out this, you need to dial button 3 to request wheelchair assistance, share all the necessary details with the person, and book it. After that, attain assistance when you board the flight. 

How To Request Wheelchair Assistance At The Airport for Tap Air

Also, if you want to request wheelchair assistance at the airport for TAP Air, you can do it by filling out the form.

  • Open the TAP Airways web page
  • Under the footer section, look for the contact option
  • Take the contact form under the support page
  • Request for wheelchair assistance by entering all the essential details
  • Submit it, and when you reach the airport from the help desk, you can get your wheelchair easily. 

How do I contact TAP Portugal by phone

You can contact TAP Portugal by phone. So, to do this, you need to go to the customer support page of TAP Air Portugal, find the phone number, and dial it; after that, you need to call the agent at 1 (800) 903-7914. And, when the number connects with the person, it sorts out all kinds of difficulties. 

Things To Remember While Booking A Wheelchair On TAP Portugal

  • You should fill the request form 48 hours before the departure of your flight with TAP Portugal.
  • You will get the wheelchair services while getting to the boarding gate, going up and down, and moving in the cabins.
  • You must carry your cabin bag with the permitted dimensions and weights to make the process faster.
  • Try not to travel alone if you have high motor difficulties.
  • If you are traveling in your chair, you must notify the need to transport a wheelchair.
  • Each passenger can carry up to 2 wheelchairs free of cost in the cargo hold.
  • You need to specify whether your chair is manual or electric with all other specifications.
  • Electric chairs are not transported in the plane. However, if you need the services, TAP Portugal will provide all the necessary assistance in the cabin.

You can book the wheelchair from the airline's official website, by calling customer support, or by contacting the travel agent.

So, these are some important things you should know while booking for the wheelchair at TAP Portugal. If you want to know more about how do I add a wheelchair to my flight, you can contact the customer service of TAP Portugal.

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