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07/04/2020

When traveling, passengers are advised to prepare themselves in every which way to avoid inconveniences. So, if you are traveling by Air New Zealand airline and want all the information related to the airline and its travel to stop disruptions in your travel then you are on the right path.

Air New Zealand Cancellation Policy

Air New Zealand has introduced various policies to help passengers and make their travel hassle-free. So, if you have booked your ticket with Air New Zealand and want to know about its policies then you shall start with the Air New Zealand Cancellation policy that can be discussed below. 

Some Air New Zealand Flight Cancellation Policies 

  • If a passenger has canceled his flight within 24 hours of booking it or departure of the flight then he will be eligible for a full refund. 
  • However, if 24 hours have been crossed then you can still cancel the flight but will be asked to pay for the cancellation fee. 
  • This cancellation fee depends upon various factors like the type of travel, destination, taxes, etc hence no fixed amount has been referred. 

And there can be many other points that help you in making wise decisions when canceling your flight while referring to the Air New Zealand cancellation policy. Further, to know how to cancel the flight you can refer to the steps below. 

Simple Steps To Cancel Air New Zealand Flight

  1. Land on a web browser and go to the official website of Air New Zealand airlines from its search bar. 1 (800) 262-1234
  2. Tap on the “Manage Travel” option from the top of the page and proceed further. 
  3. Enter booking or reservation number and last name and tap “Next”.  
  4. Find the corresponding booking and tap on it to find the “Cancel Reservation” option.
  5. Some points related to the cancellation policy will be displayed in front of you. Read them carefully and tap the “Agree” option.  
  6. Tap the “Confirm” option and you will be notified on the email that you entered at the time of booking. 

How Can I Get A Refund From Air New Zealand

Air New Zealand provides refunds to only those reservations that qualify the airline's standard guideline. You can request a refund at Air New Zealand by contacting its customer service team.

However, before you go further and cancel your reservation, you must read the Air New Zealand refund policy thoroughly. This article can help you out by enlightening you about the refund policy so that you do not face any unavoidable consequences.

Terms and Conditions Of Air New Zealand Refund Process

Check out the given terms and conditions before you cancel your whole itinerary with Air New Zealand to claim a refund-

  • Air New Zealand considers the refund on some serious grounds only like financial crisis, serious illness, or when you cannot use the available credit for the next flight.
  • You are allowed to request a refund online only if you booked and canceled your reservation using Air New Zealand’s official website or customer service number.
  • When you are booked with a non-refundable flight and then cancel the reservation, the airline does not entitle you to any refund.
  • If you are booked with a Flexirefund fare, you are allowed to cancel a reservation to get a full refund.
  • You can retrieve a full refund if you have-
  1. A refundable fare 
  2. A flight to, via, or from the United States of America 
  3. A flight that leaves from Europe or the United Kingdom
  • Furthermore, you are eligible to get a refund only in the original payment form as used at the time of booking.

Now, you know the Air New Zealand refund policy; it is futile to sit idle and wait for a suitable time to cancel a ticket. The Sooner you cancel a reservation, the sooner you can avail of the refund. Talk to the airline’s customer service team if you face any trouble claiming a refund for your canceled flight. 

Air New Zealand Customer Care

In case of any steps related to the Air New Zealand cancellation policy or process, you are free to get in touch with customer support.

Frequently Asked Questions

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