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Being a flag-carrier of New Zealand, Air New Zealand is known for its inexplicable travel experiences that it caters to its travelers. The airline has a team of experienced customer service representatives; they have unique ideas that can help you out in your difficult scenarios very well. If you are looking forward to discussing your queries with an Air New Zealand live person, take help from this article. Here, you can find threads to get through the customer service team of Air New Zealand efficiently.

Methods To Get Through Air New Zealand Live Person

To make the journey feasible and seamless for you, Air NZ has introduced several contact options through which you can get a live person to hear your queries. Visit the official website of Air NZ, and there you can see the Help section, click on it, and you get the following contact methods:

Facebook Messenger

  • When you open the official contact page of Air NZ, you see Facebook Messenger, and below it is a Message Us link.
  • Click on the link, and you get a new page to enter the login credentials to your Facebook account.
  • Log into your account, open the direct message section and proceed further by asking away your concerns to the Air NZ official messenger account.


  • Like Facebook Messenger, you can see a Message Us link in the WhatsApp section; click on it to get Air New Zealand Live Person.
  • Now you need to select the Continue To Chat option given on the next page.
  • You can download the application or open the WhatsApp Web on your desktop to directly message your query on the official WhatsApp number of the airline.


  • Below the Twitter section, you can see the DM Us link; follow it.
  • Enter your phone number, email address, or username to log into your Twitter account. Once you access the account, directly message your concerns, suggestions, or queries to get an instant response.

Air New Zealand Contact Number

  • The Air New Zealand contact number is available on its official contact page.
  • You need to dial the extracted customer service number depending on the type of problem you are stuck with.
  • You need to wait until you get IVR instructions, follow the instructions and press the required number key, and get connected to a live person who would provide the most suitable assistance with the trouble.


  • If you can wait for some days to receive assistance, choose the Email service of Air NZ.
  • Click on the "Email Us" link given below the email icon, and you get a new page on your screen.
  • You can ask a question, submit a compliment, and file a complaint on Air New Zealand’s official email address.

Air New Zealand Live Chat

  • Live chat can be the best option if you are looking forward to apt and instant support for the trouble you might face.
  • Click on the Live Chat icon shown on the contact page of Air NZ.
  • Now, ask away your queries, and an online agent guides your mentioned query.

Air New Zealand Customer Service

Getting an Air New Zealand live person is not a complicated task as you need to follow some steps and choose a suitable contact option to get through them. The agents can solve a myriad of problems simultaneously and are 24*7 accessible to impart assistance every time.

Frequently Asked Questions

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