How do I communicate with Avianca Airlines

Avianca Airlines is known for its prompt customer support. If you are facing any issue with your reservation, in-flight journey, or after the trip ends, then you can connect with the support team through various online and offline methods. So keep on reading the information below to find the ways of seeking help from Avianca.

Does Avianca have a Whatsapp Number

Yes, passengers can reach out to the helpdesk of the airline on Whatsapp and get the required assistance in any critical situation. They can either save the phone number or scan the QR code to reach the airline support team. 

  • Start by saving the number, which is +57 311 4006797, in your phonebook.
  • Now go to the application and search for the saved Whatsapp number.
  • Now type your issue in the message box and select the shown prompts to get the precise answer from the live agent.
  • After getting connected, explain your issue and get the required support from the executive.

How do I Communicate with Avianca Airlines?

Passengers can also connect with the helpdesk by utilizing the phone number which is present on the official website contact us tab. This phone number is available 24 hours a day so that they can reach out to them anytime. If you want to get an instant connection, then try calling the airline from 8 am to 12 pm.

  • Start by dialing 1 (800) 284-2622 on your phone to speak with the live executive.
  • Follow the IVR instructions on call.
  • Choose the desired language to communicate.
  • Press 1 for flight cancellation.
  • Press 2 for reservation.
  • Press 3 for a refund.
  • Press 4 for compensation.
  • After hitting the related key, wait for a bit.
  • Explain your query and get it resolved.

How do I Speak to Someone at Avianca

Passengers can speak to the support team by using the live chat option, which is available on the contact us tab. This option is available all weekdays, so they can reach out to it anytime. Travelers have to select the chat with us tab, and after choosing it, a blank chat screen will pop up on their page, and they have to write a brief of their situation in the chat box. Explain the query and get the required support from the agent. 

How do I contact Avianca Customer Service

If the customer wants to share their positive or negative feedback or wants to arrange a callback at their preferred time, then they can choose the callback option for themselves. They can compose the mail and put  habeasdata@avianca.com in the recipient option. They will get a revert within 10-15 business days.

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