After resuming the airline services in this pandemic situation, United Airlines is keeping the safety of its customers and employees a priority. The airline is taking every possible measure to protect the employees and passengers from this outbreak.
What services are being offered in United Airlines during COVID-19
The change fee in the airline is waived off for the convenience of the passengers. If 72 hours are left for the departure, only then contact the support team for assistance, otherwise, your query might not get resolved. Here, you will get info about the latest updates on United Airlines Services During COVID -19.
Services Provided By United Airlines During COVID-19
24x7 contact with airline representatives
The support team of United Airlines will keep you updated with the latest news of WHO, global health organizations and other federal agencies. United Airlines is working with medical organizations to train its employees for an emergency situation in the flight. You will be notified about United Airlines Services During COVID -19 by the support team.
Booking and changing travel
- Due to less booking and restrictions by the government, the airline has decreased its services and flights.
- If you are rescheduling a flight, your change fee is waived off.
- If you have booked a flight in the month of March, you can change it at any time within a year.
- To cancel or change a flight, instead of making a call, you can use the website or mobile app.
At the airport
- You can carry liquid hand sanitizers up to 12oz.
- The airport lounges will remain closed for some more time.
- There is regular disinfection at the airport.
- The airline is providing hand sanitizer to the crew, lounges as well as gates.
Cleaning the aircraft before boarding
The airline is cleaning the aircraft many times a day. Here is some more info about cleaning the aircraft:
- The hard surfaces are properly wiped, which are touched by the passengers or employees.
- The airline is using an effective and high-grade disinfectant.
- It will soon be using an electrostatic fogger for the cleaning of the aircraft.
During the flight
During the flight, United Airlines is taking the following precautions and measures:
- The refilling of cups and glasses is stopped and only new ones are used.
- The flight attendants are wearing masks and gloves while serving food and pick-up duty.
- The beverages and food will be offered by the flight attendant only.
Get details about contacting United Airlines Customer Service
If you want to know more about United Airlines First Class Service During COVID -19, you can contact the support team. You will get the latest updates and the required info.
With United Airlines, you can experience a great journey as all its services and facilities are world-class. If you have any query related to its services, you can contact the customer support of the airline. The support services offered by United Airlines Customer Service are available 24x7. You can discuss any query, and you will be redirected to a dedicated team for the best assistance.
Common services of customer support
You can contact the customer service team of United Airlines for any assistance related to the services and facilities offered by the airline. The services which are commonly assisted by the support team of the airline are:
- Flight reservations
- Mileage Plus services
- Delayed or lost baggage
- Special services
- Transportation, etc.
Get in touch with the support
When you want to get assistance for United services and products, you have the option to contact the support team. Here are the different ways to contact United Airlines Customer Service:
- Phone number- You can use a toll-free number to get connected to a representative in United Airlines. Once you get the executive on the call, you can discuss your query and ask for assistance. Your query will be resolved on the call only, and it will not take much time.
- Email address- Another option of contact is to send an email to the reservations team of the airline. You can describe your query with all the important info. The support team will revert to the email by providing all the required details.
- Live chat- The option of live chat is commonly used by the passengers for a quicker response from the airline. You have to initiate the chat through the chat messenger and then ask for assistance. It is a quick and instant way to get in touch with the executive and hence get the query resolved.
All the contact details can be found on the contact page of United Airlines.
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