How Can I Refund My Saudi Airlines Ticket

Elaborated information regarding Saudi Airlines cancelation and refund.

Saudi is Saudi Arabia's national airline, based in Jeddah. Secondary hubs include Riyadh's King Khalid International Airport and Dammam's King Fahd International Airport. In terms of revenue, the airline ranks third in the Middle East, behind Emirates and Qatar Airways. It flies to approximately 85 destinations in the Middle East, Africa, Asia, Europe, and North America on domestic and international scheduled flights. Domestic and international charter flights are available, primarily during the months of Ramadan and Hajj. On May 29, 2012, it became a member of the SkyTeam airline alliance. Saudi Arabia is a founding member of the Arab Air Carriers Organization.

After making the flight bookings with Saudi Airlines, if you get any issues such as the purpose of booking getting canceled, weather is not convenient for travel, health issues, etc. You will get the option to cancel your ticket and submit the refund form to get the money back. To gather more information about applying for a refund on Saudi Airlines, you can go through the below. 

Does Saudi airlines have 24 hour cancellation policy?

Yes, Saudi Airlines provides a 24-hour cancelation policy in which they clearly mention if any customer cancels the flight in between 24 hours of reservation, then they should get a complete refund, but only if they have the refundable fare. If they have any nonrefundable fare, then the customer will receive a voucher or coupon if they cancel within 24 hours.

How To Cancel Flight In Saudi Airlines

Have you made a reservation for a flight but then changed your mind? There are no difficulties. We understand that people often find themselves stuck picking between what to do and what not to do. You do not need to be bothered if you want to cancel it. Saudi Airlines has implemented a cancellation policy for its consumers and clients in order to avoid such situations.

Saudi Airlines Cancellation Policy:

  • If you book a flight and cancel it less than seven days before the departure date, you will be charged 10% of the ticket price.
  • If you want to cancel your flight between 7 and 48 hours before departure, you will be charged 50% of the ticket price.
  • However, no refunds will be given if you cancel your ticket 48 hours to 30 minutes before the scheduled departure time.
  • Once you've completed the cancellation of your ticket with Saudi Airlines, you can submit a refund request within the timeframe specified.

Can you get a refund from Saudi Airlines?

Yes, you will get a refund with Saudi Airlines if you have the refundable fare and you are following all the refund policies. If you apply for a refund after the flight departure, then you will not be eligible to get the refund. The refund will be provided in the same medium that you used while making the bookings. 

What is the refund policy of Saudi Arabian Airlines?

Having the information about the Saudi airline's refund policies is essential as it will provide you information on whether you will receive a complete refund, or you will have to pay the charges for a refund. To know about these policies then go through below. 

  • If you apply for the refund within 24 hours of booking, then you will get the complete refund, but after surpassing that free window, you will only get a refund if you pay the cancelation charges. 
  • On the flight departure date, if the airlines delay the flight due to their issues, then you are eligible to get a complete refund.
  • If any customer gets any medical issues, then they will have to show genuine documents related to their health, and they will not need to pay charges.

How To Get Refund From Saudi Airlines

To get a refund from Saudi Arabia Airlines, you have to apply for it by using the official website or by connecting with the representatives. Using the online medium is beneficial as you can cancel the booking form anywhere whenever you want. To go with this mode you have to use the points which is located below. 

  • Search for the Saudi airline's official website. 
  • Choose the manage booking option and fill out the last name with the PNR number 
  • Select the cancel flight option and mention the reason for cancelation
  • Search for the refund form and mention the genuine details and submit it.

How To Get Refund From Saudi Airlines? You can get a refund for your tickets by submitting a claim on the website:


  • To avoid the No-Show Penalty Fee, customers who booked and issued tickets through SAUDIA sales offices, call centers, or the SAUDIA website should cancel their bookings through SAUDIA sales offices, call centers, or the SAUDIA website before or during the refund process.
  • If the passenger is calling from a phone number that is not shown on the PNR, they should dial 920022222. 
  • Only tickets purchased using one of the following methods are eligible for a refund: cash, check, SADAD, SPAN, VISA, MasterCard, or American Express.


  • Only compensatory and ancillary EMDs will be accepted on the EMD refund page.
  • EMDs will be reimbursed in full to the guest's bank account.
  • Only involuntary cases and through Call Centers are ancillary EMDs refundable.


  • Customers who made reservations through SAUDIA sales offices, the phone center, or the website but did not receive their tickets and would like to cancel their reservations should contact the call center.
  • If they are Alfursan members, they are respectfully requested to phone the call center or complete the following:
  • Log in to their profiles as Alfursan members.
  • Select the trip they want to cancel from "My Trips" and click "Display."
  • Click the "Cancel Reservation" button on the booking display page. 
  • According to Saudi Airlines Refund Policy, Payment must be made by credit card in order to receive a refund. You will not be able to refund your ticket online, i.e. through Saudi Airlines' official website, if it is done through Sadad.
  • You can ensure that the reservation belongs to the refundable class at the time of booking. This information can be found in the ticket's terms and conditions.
  • The deadline for your trip should not have passed. 

How Long Does It Take To Get Refund From Saudi Airlines

Now the customers always want to know that how much time it takes to get back the refunds from Saudi Airlines. It is the outcome for the refunds at Saudi airlines is that after the customer cancels the ticket the amount of that ticket will be refunded into your credit card within 45 days or so. And for that customers should know about the Saudi Airlines Refund Policy, so that the customers can get well aware.

Now if you also want to know about Saudi Airlines Refund Policy, so that customer should know all are the conditions that one must have to keep in mind before canceling the ticket.

So here are the some of the policies points just go through;

  • For the refund to make the payment must be done through the credit card. If it is done through Sadad, then you cannot refund your ticket online
  • The booked ticket should belong to the refundable class & you can ensure this at the time of booking, this rule is mentioned in the terms & conditions of the ticket
  • The date of your travel should not have been passed because this will not be eligible for the refunds.

So these are some points about the Saudi Airlines Refund Policy, which every customer should know before canceling the reservation.

Now if you also want to know about the process of How To Get Refund From Saudi Airlines, so that without any hustle bustle customer can perform the refund form procedure.

Then for that, you need to follow these steps that will help you out;

  • At first you will visit the official website of the airline
  • Then you will have to search for the refund form on the homepage
  • Once you get the form then you have to fill in the contact information like name, address, email, phone number, etc
  • Then you will select the trip type
  • Now you fill in the flight information like flight number, origin, etc
  • Then you will select the option reason for the refund & mention it into like 1000 characters & also you have to click on the tick box so to confirm that you agree with all terms & conditions
  • At last you will submit the form.

Therefore, through these simple steps, you can very easily know about How To Get Refund From Saudi Airlines, & how to fill it with fewer efforts & with much effectively.

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