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Would you like to know the time taken by Lufthansa airlines for refunds? If so, then you will get related information on the same. If you are trying to return a scheduled flight arrival at least 24 hours in advance, you will get the option online at Lufthansa. According to the  Lufthansa Refund Policy, you will not get this option within 24 hours of leaving the site, during which you can contact the Lufthansa Customer Service Center. 

How To Get A Refund From Lufthansa Airlines

  • Navigate to the official website of Lufthansa airlines.

  • Click on the Menu Tab.

  • Tap on the book and manage option.

  • After that, click on the refund option and tap the refund form link.

  • See your inbox to confirm that your flight is canceled.

  • Give the required information such as name, email, country, phone number.

  • Provide your ticket number and booking code.

  • Choose one of the following:

  • The entire service or ticket was not used.

  • Part of the service or ticket has not been used.

  • Check the form once and then submit it.

  • You will get the refund confirmation on your registered mail id respectively.

What Is The Lufthansa Refund Policy

  • You can cancel the ticket within 24 hours of the flight booking and when the 7 days are left for the departure. 

  • This airline delays the flight by more than 2 hours or by 5 hours, and due to an abnormality on the day of travel then you are allowed for a refund.

  • Your flight booking is confirmed and the airport denies you boarding the flight, or you are not able to board.

  • You are unable to take your flight because of the death or illness of a close family member.

  • The Refunds should be in their original form.

  • If you have used a part of your ticket, then the airline will refund the unused part of your ticket, subject to some taxes.

  • If you have requested a refund then don’t submit it again as it will lead to delay your refund.

  • Lufthansa does not give you a refund if you lost the flight ticket as you need to show the flight ticket or unused portion of your flight ticket.

  • Only the person whose name is written on the flight ticket can be granted a refund or the person whose applicable id proof is given at the time of booking is entitled to the refund.

  • The airline canceled your flight because of the COVID-19.

Lufthansa Helpline

In this way, one can easily get a refund in a very simple and hassle-free manner. If you have any kind of query regarding the Lufthansa Refund Policy, you can freely contact the customer support team for desired and quick assistance.

Frequently Asked Questions

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