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03/01/2022

Can I cancel my KLM flight?

Yes, you can cancel your KLM flight anytime, but you must pay the charges if you cancel before the cancelation policy. When you cancel the flight, please read the cancelation policy and cancel your flight. 

KLM Airlines takes up to 14 days to process the refund request considering when you submitted the request. Though KLM tries its best to credit the refund money within a week of request submission due to extra travel traffic, you can expect some delay.

KLM strives to provide an untroubling journey to its travelers, but even if you face some inconsistency, the KLM refund policy has got your back. You can request a refund on your disrupted journey, and the airline processes the refund as soon as possible.

KLM cancellation policy

  • When you cancel the flight within 24 hours, whether you have purchased a refundable or non-refundable flight ticket, you don't have to pay the charges. 

  • You must pay the charges if you cancel the flight after 24 hours. 

  • If your flight is canceled by the airline, you don't have to pay the charges. 

  • You can cancel your refundable flight ticket provided valid proof to the airline, and you don't have to pay the charges. 

  • If the passenger cancels their flight within 3 hours of departure, they must pay the charges. 

  • When the passenger cancels the flight on the same day, they must pay the charges. 

  • You must pay the charges if you cancel the non-refundable ticket after 24 hours. 

  • If the passenger is a KLM member, they can cancel the flight without paying the penalty fees. 

  • If the passenger books their flight during the pandemic and the plan get disrupted, they don't have to pay the charges. 

  • If the passenger made the booking from the other website, they could refer to their policies. 

  • You can cancel the unused portion of the flight ticket and don't pay the charges. 

When passengers want to cancel their flight, they should know about the cancelation charges, policy, and procedure. After that, they can cancel their flight. If the passengers want to cancel their flight, they can use the online or offline mode. Here is the process to cancel the flight from both modes.

Cancel the Flight through Online Mode. 

If the passenger changes the plan and they have to cancel the flight, they can use the online mode. To use the online mode, they must follow the process. After that, they can cancel their flight. Here is the process:

  • Open the official website of the KLM. 

  • Select the My trip option. 

  • Please provide your credentials and log in to your account. 

  • Tap on the cancel option. 

  • According to the cancelation policy, you must pay the charges if you cancel the flight after 24 hours of reservation. 

  • Passengers can select the payment method and pay the charges. 

  • KLM will send the confirmation of the cancelation on the passenger's registered email id and text number.

Cancel the Flight through Offline Mode.

Passengers can cancel their flight tickets offline if they make the booking from the website. They can connect with the airline on the call and ask the representative to cancel the flight. They will cancel your flight and send the confirmation to your email id and text.

KLM Refund Policy

The refund you can get depends on the type of seat you have reserved with KLM while booking the flight ticket. Take note from the given points if you are looking forward to canceling your flight and wish to receive a refund-

If You Have a Regular Seat Reservation

When you booked a regular reservation ticket from KLM, then you are eligible for a refund only if-

  • You request the refund within a day of the actual reservation; the refund you get generally depends on your selected ticket type.

  • KLM itself canceled the reservation, and now your whole itinerary is disrupted.

  • You missed your KLM connecting flight because of the airline's technical or avoidable glitch.

  • Cancel the reservation because you are assigned a different seat than you booked.

If You Have an Extra Comfortable Seat Reservation 

If you are wondering are KLM issuing refunds, the answer is a yes for extra comfortable seat reservations in its economy class. You can request a refund if-

  • You complete the cancellation formalities within 24 hours of the KLM reservation.

  • The airline changed the type of your flight abruptly.

  • You rescheduled your flight and bought the same seat reservation for your new flight.

  • You rescheduled the flight but could not book the same seat due to availability on your new flight.

Keep the points as given above in your mind before you go further and cancel your ticket for a refund. Do not close the page yet, as some useful information can help you cancel the reservation and request a refund effortlessly.

Steps to Cancel a KLM Flight and Request A Refund

Leading a journey to your preferred destination can be therapeutic, but going through a dilemma of cancellation can be hectic on the other hand. Are you also facing an inconsistency and now need to cancel your reservation for a refund but do not know how to cancel the KLM flight ticket? Follow the given steps-

  • Open the official website of KLM Airlines and navigate the My Trip tab.

  • Provide the credentials as asked- booking code and the passenger’s family name; click on the Search option.

  • Next, you can see the details of your reservations, so choose a reservation that you wish to cancel.

  • Complete the formalities of cancellation and provide the reason for the cancellation.

  • Provide documents to prove your cancellation situation and wait until the airline verifies it.

  • The payment section appears on the screen if you need to pay any cancellation charges.

  • Choose a method of payment and enter the required credentials.

  • Once the transaction gets successful, you get a cancellation confirmation message from the airline at the registered email address.

  • You can proceed further and request a refund on the same canceled flight.

  • The airline processes the refund money in the passenger’s registered account within 14 working days.

From knowing how long does KLM take to refund to find easy steps to request a refund, this article can benefit you big-time! Also, feel free to contact the KLM customer service team, who are working round the clock, so that you can lead a worry-free journey. 

How much is the KLM cancellation fee?

You must pay the charges if you have a non-refundable ticket and have to cancel the flight ticket. The charges are $ 300 to $600. You must pay the charges if you cancel the flight after 24 hours. You must read the cancelation policy to know when to pay the charges. 

How Can I Check the Status of my KLM Refund?

To check your airline's refund status, you must ensure that you have logged in to the official website of KLM Airlines. Then you'll be able to check the refund status. The other way to check the refund status is by calling up the official number of customer service. The executive from KLM Airlines will ensure that you have the correct refund status information.

Steps to check the refund status of KLM

To check the status of your KLM refund, you need to ensure that you have followed the steps mentioned below regarding it.

  • Gain access to the KLM's website. 
  • Now enter your log-in details and select the button to sign in. 
  • Once you have chosen the sign-in button, then on the account's homepage, you need to click on "Refund status." 
  • Soon, you'll come across the details regarding the refund status.

However, this is not the only way to find the refund status. You can even connect with the customer support of KLM airlines. They'll ensure that you get the complete information regarding the refund status. For that, you only need to follow the steps regarding the KLM refund status mentioned below. 

Phone Up on the Official Number of KLM

  • You can phone up the official number of KLM. 
  • You'll come across the IVR menu. 
  • Choose the options from the menu that are relevant to your issue. 
  • Make sure that you have chosen "Refund status." 
  • Your call will be connected to the person from the refund team. 
  • The executive will ensure that you get the complete information regarding the refund. 

How Long Should I Wait For A KLM Flight Refund?

To receive the refund, you must wait only for seven business days if you made the payment through the credit card. However, if you made the payment through cash, you'll receive the refund within twenty working days. 

You must ensure that you have filled out the refund form within twenty-four hours of booking.

Is KLM issuing Refunds?

Yes, they're indeed issuing refunds. However, you must ensure that you have followed the refund policy to make your ticket refundable.

  • You need to ensure that you have canceled the booking within twenty-four hours of booking. Also, make sure you make the booking seven days before the departure date. Once you have satisfied the above two conditions, you'll be able to make your ticket refundable. 
  • If your flight was canceled by KLM Airlines, you're eligible to get a refund. 
  • You must ensure that you fill out the refund form within twenty-four hours of the booking.

Can I get a full refund from KLM If I cancel my flight?

Yes, you can certainly get a complete refund if you cancel your flight. You must ensure that you made the booking seven days before the departure date. The other thing you need to consider is making sure you cancel within twenty-four hours of booking. After satisfying these conditions, you'll get a complete refund of the investment you made.

How long does KLM take to pay compensation?

Suppose the passenger flights are canceled by the airline due to bad weather or any other issues. The airline will provide you compensation within a specific period of seven days. 

Frequently Asked Questions

Yes, KLM provides flexibility to customers to cancel their flight tickets free of cost. If you purchased a ticket and made a cancellation request within 24 hours of purchase, then you are eligible for this. According to KLM flight cancellation policies, passengers need not pay a single penny (not even a cancellation fee) for their cancellation if they purchase a ticket from their official website and they proceed to make a cancellation within the initial 24 hours. 

Yes, you are allowed to cancel your KLM reservation after your purchase till the departure of your flight. You can cancel your flight and rebook it later if required. But before canceling your reservation, you need to go through the flight cancellation policies carefully:

  • If you made a flight cancellation request within a risk-free period that is within 24 hours of booking, then you need not to pay flight cancellation charges.
  • If due to any reason, you exceed this time to cancel your reservation, then the airline is liable to charge you with the flight cancellation fees.
  • If due to any reason, KLM itself cancels your flight, then they will provide you reservation on the next available KLM flight to your destination, but if that does not go with your travel plan, you can claim a full refund for your journey.

Yes, if you cancel your KLM flight, then you will get a refund. The amount generally depends upon the time of your flight cancellation. If you cancel your flight and request to get a refund within 24 hours of reservation, then you will get a full refund. If you made a refund request after 24 hours, then you are not eligible to get a full refund, and there will be some deduction from your paid amount. You can request a refund in two ways.

  • By filling a request form: This is an online method that needs you to fill in all the required fields of the form and submit a request.
  • By calling customer care: This is an offline approach. You simply need to call them during their operating hours and provide your traveling details. You need to provide your valid reason for requesting a refund.

Time taken to get back your money from KLM depends upon your mode of transaction for the flight purchase. If you cancel your reservation and waiting to get a refund, then refer to the following points carefully:

  • If you purchased your flight ticket via a website and made the payment online, that is, via card, wallet, or e-banking, then it will take approximately 7-10 business days if your reason for claiming a refund is found valid to receive your money.
  • If you choose to make the payment offline, that is, via cash, then times might stretch up to 20 business days to get back a refund.
  • Your refunded amount will be returned to your original mode of transaction. 
  • You can also get a refund in the form of vouchers that can be used to buy a ticket for your next trip.

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