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23/03/2022

A Quick Overview on Avianca Airlines Flight Cancellation and Refund Claims

Avianca Airlines is one of the ideal options to explore Columbia and the outer world. The airline provides flexible cancellation and refund policies if you face travel irregularities. Within its policy, the airline covers almost all its travelers' general needs and requirements.

But you must be aware of all the terms and conditions before processing the cancellation or refunds. Don't brood if you have no idea about canceling or claiming a refund at Avianca Airlines. This article can provide a quick overview of different aspects of flight cancellation and refund claims; let’s find out!

Ways To Cancel Avianca Airlines Flight Ticket

To make the experience even more seamless, Avianca allows you to cancel your reservation online. You can rely on the given steps if you are looking forward to canceling your reservation:

  • You need to open the official Avianca Airlines website to start the process.
  • Find the Manage Your Booking tab on the homepage; click on it.
  • Provide the reservation number and passenger’s last name in the respective blank fields; tap the Continue button when you are done.
  • Now, access the booking you wish to cancel and comply with the cancellation procedure.
  • Check out the cancellation page by paying the applicable cancellation charges. 
  • The airline sends you a cancellation confirmation invoice at the given email address.

However, Avianca Airlines requires you to cancel a ticket as per its cancellation policy. And it would be best if you abide by the policy; otherwise, the airline imposes the cancellation charges. Need to know how much the cancellation charges are? The next section can guide you efficiently about the same.

How much does Avianca charge to cancel a flight?

If you are concerned about paying the cancellation charges to Avianca Airlines, go through the points discussed below and then cancel your reservation accordingly:

  • The airline does not charge anything if you cancel your reservation within the risk-free period. 
  • For the cancellations made outside the risk-free period, the airline needs you to pay some administration charges.
  • The charges you pay depend on the fare type, and it generally varies between $25 to $150.
  • Also, if you cancel the reservation beyond the risk-free period, the airline requires you to pay 80% of the airfare towards the cancellation.
  • But if you cancel the reservation due to an operational difficulty, you are not liable to pay any cancellation charges.
  • The airline does not stand responsible if you booked your ticket from a third-party agent and now want to cancel it. The airline might charge the full ticket value as a cancellation penalty in such a scenario.

So, the cancellation charges you pay depend on the fare type you choose while booking the ticket. Also, it depends on the time of cancellation followed by the applied terms and conditions. 

Avianca Airlines Cancellation Policy

Here is a list of effective cancellation policies as introduced by Avianca Airlines to ease your experience:

  • The airline allows you to cancel your ticket for free if you purchased the ticket directly from the airline.
  • But, if you booked your ticket from a third-party consolidator, the airline does not allow you to request a cancellation.
  • As per the cancellation policy, the airline exempts you from claiming a refund if you request it after the flight’s departure.
  • The cancellation policy also states that you must pay the full ticket value against the cancellation charges if you fail to board on time or make the cancellation 30 minutes before the departure.

If the airline cancels the reservation, you don’t have to pay any cancellation charges. Moreover, travelers prefer Avianca Airlines due to its flexible 24 hours policy. Check out the next segments if you wish to have detailed information about them.

Can you cancel a flight within 24 hours Avianca?

Yes, Avianca Airlines facilitates its travelers to cancel a flight for free if they complete the formalities within 24 hours of the booking. The 24 hours cancellation policy stays effective only if you booked your Avianca ticket seven days before the departure.

Avianca Cancellation Policy 24 Hours

If you wish to cancel your reservation, here are some points to ponder about the 24 hours cancellation policy to stay on the benefit side:

  • The airline provides a hassle-free refund to travelers who cancel their reservation within 24 hours of its booking, provided that they booked the ticket at least seven days before the departure.
  • The 24 hours cancellation policy stays ineffective if you purchased the ticket from a third party or booked it within six days of the departure.

The time of cancellation decides the refund process time, so you better be swift with the cancellation formalities. The upcoming sections can guide you efficiently about requesting a refund from Avianca Airlines; keep rolling the article!

How long does it take for Avianca to process refund?

It takes around 30 business days for Aviana to process the refund. But, if you booked the ticket using a credit card, it depends on the terms and conditions of the concerned bank. So, the refund processing time depends majorly on the fare type and the time of cancellation.

Avianca Airlines Refund Policy

Take a quick glance at the given refund terms and conditions put forth by the airline to make your experience untroubled:

  • The airline provides refunds to only those passengers who bought the ticket directly from the airline.
  • If you booked your ticket from a third party, contact them for cancellation and refund.
  • You can obtain a full refund if you cancel your reservation within 24 hours of the booking. But, the date of departure must be at least seven days away from the booking date.
  • The airline deducts the applicable charges from the ticket and refunds the rest when you surpass the risk-free cancellation period. 
  • The airline does not stay liable to provide a refund if you make the same-day cancellation.
  • Avianca Airlines provides a full refund if it cancels the reservation due to bad weather, pandemics, epidemics, and operational failures.
  • The refund policy stays ineffective if you have a promotional ticket from the airline or the source of ticket purchase is not from the airline.

However, if you face any trouble understanding how to cancel the Avianca Airlines flight ticket or its associated policy, you can get to the airline’s customer service +57 3114006797. The agents can help you in real-time so that you don’t face trouble making or canceling the reservation with Avianca Airlines.

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