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When planning a trip with Turkish Airlines, passengers who are ill or who require special care can get in touch with Turkish Airline customer service and ask for special assistance. Review the steps and information below to know more about how to request wheelchair assistance on Turkish Airlines.

Does Turkish Airlines have wheelchair Assistance?

Turkish Airlines offer wheelchair assistance for passengers who are in need of special care. You can easily submit a request for assistance via their website or by calling the customer support number listed on their website. Read further if you are wondering, " Can I request wheelchair assistance from Turkish Airlines” the below points have a complete explanation of booking wheelchair assistance from Turkish Airlines.

Steps for requesting wheelchair assistance on Turkish Airlines:

  1. Browse the official website of Turkish Airlines.
  2. Click on the plan and book option; under the options, click on book a flight.
  3. Enter the destination and the date you wish to travel and search for the flights.
  4. You will be shown a list of flights to the destination you like to visit. Choose your preferred flight and click on next.
  5. Give the required details, such as your name and other personal information.
  6. Choose the seat and then click on the special assistance option.
  7. Select the wheelchair assistance option and enter.
  8. You'll be taken to the payment page after that. Enter your bank details and confirm the payment.
  9. You will get a confirmation notification on your registered email ID and your mobile number.

How do I request wheelchair assistance at Turkish Airlines?

  1. Visit the official site of Turkish Airlines.
  2. Click on the contact us option.
  3. On the following page, you will be given various options to contact Turkish Airlines.
  4. Click on the phone call option and look for the suitable number available for your region.
  5. Dail the number and complete the IVR process to connect with a representative.
  6. You can request wheelchair assistance when you are associated with a representative of Turkish Airlines. 

Can I request assistance from Turkish Airlines at the Airport?

Yes, passengers who require special assistance or wheelchair assistance can get in touch with the support staff at the airport. However, be sure to let them know in advance so that everything can be arranged before your scheduled departure. You can go through the above steps to book the assistance you need.

How do I book a wheelchair in flight after booking?

You can use the phone call option or the email option to book assistance at the Turkish Airline. Continue reading to know about the procedure.

Phone call:

  • Go to the website of Turkish Airlines.
  • On the dashboard, click on manage booking under the option book and manage.
  • Enter your flight reference number and your last name, and click next.
  • Select the flight and click on the special assistance option.
  • Follow the directions given on the page.
  • And now book the assistance you require.
  • You will get a confirmation notification on your email address.

It is advised that you reserve the assistance at least before 48 hours the scheduled departure of your flight so that you are not inconvenienced during your Turkish Airlines flight.


If scheduling assistance over the phone is not suitable for you, you may also use the email option. Reading the following will provide you with more details about the email option.

  • Visit the Turkish Airlines page.
  • Find the email option on the contact us page, then click on the option.
  • When writing an email to Turkish Airlines regarding your wheelchair Assistance, be specific about your needs.
  • And finally, send the email to the address specified on the contact us page.
  • The Turkish Airlines customer service team will respond as soon as they can.


You can also go through the website of Turkish Airlines if you need more information about how to book assistance on Turkish Airlines or during the time of departure.

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