How do I get hold of Air NZ

How do I Speak to Someone at Air New Zealand 

Air New Zealand is a leading airline in Europe and aims to connect New Zealand with the world for better opportunities and flies tourists from every corner of the world to visit Europe for vacations. If you have booked a ticket on Air New Zealand and are flying for the first time with the airline How do I speak to someone at Air New Zealand to clarify the doubts and queries.

Air New Zealand Contact Modes:

Call for assistance: For the queries before and after boarding or information on the special assistance services from Air New Zealand, please call the customer service. To speak to an Air New Zealand person, try the steps below:

  • Call on 1800 262 1234
  • The call will connect with an IVR, hear the instructions 
  • Press the numbers according to the queries
  • Press the key to connect with a customer service person.
  • Have a detailed conversation on the issues and solve them instantly.

Talk on a live chat: You can contact Air New Zealand customer service from any region on a live chat window of Air New Zealand. It is a 24x7 service, and a customer service person will respond immediately. To get started on the lie chat, do the following:

  • Go to the official webpage of Air New Zealand on
  • Click on the “Help and support” icon 
  • You can find a chat icon on the page and click on it
  • The screen will open containng the chat window. 
  • Type your message on queries and assistance requests on the window
  • Click on the send tab
  • You will receive a reply with answers to your queries and request confirmations instantly from customer service.

Send a message on social media: Air New Zealand takes queries and requests from passengers on its social media pages and responds effectively. Find out the following handles on the internet to send the queries:

  • Facebook
  • Twitter
  • Instagram

How do I contact Air NZ Aus

If you are in Australia and wish to contact Air New Zealand

  • please call on 1800 132 476 
  • Go through the call with IVR directions and get appropriate assistance on the issues.

What time does Air NZ contact open?

Air New Zealand is open 24 hours of a day for 7 days in a week. A passenger can call anytime to reach the customer service and get the needed assistance.

How do I get a hold of Air New Zealand

You can get hold of Air New Zealand customer service in the following way:

On phone: The customer service is always available on phone to help the passengers with their queries and needs during travel. Call 1800 262 1234, and connect with a customer service person for assistance.

Online chat: Send the queries and get information directly from an Air New Zealand customer service person on a live chat window given on the official website of the airline.

On feedback/contact form: You can share your complaints, issues, and other queries on a form provided by Air New Zealand for passengers. Check out the feedback form on the customer contact page of the airline’s website.

On social media pages: The social media pages can also connect you with Air New Zealand customer service.

Does Air NZ have an email address

Yes, Air New Zealand has email addresses for customers to communicate through emails. You can drop your mail at to connect with customer service.

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