How do I call Air Serbia from the US

Air Serbia is a flag carrier airline of Serbia and is located in Belgrade, Serbia. They serve domestic and international flights to the passengers and ensure they get the best onboard and airport experience. However, in the event of odd occasions where the passengers face any inconvenience, they ensure that they provide them with the best assistance and that their complaints get heard. The travelers can register their issues with the Air Serbia Customer Service team and request the necessary help and assistance.

How do I speak to someone at Air Serbia?

People usually connect with the customer service team over a call to get the necessary help and assistance from the agent. They can get more personal and step-by-step assistance over the phone, which is the best-helping hand. The steps you need to stick to are mentioned and explained here. 

  • Dial the customer service number 011-381-11-3112123; you'll hear a recorded menu when you connect to the line. 
  • Follow the IVR process and press the keys per the issue closely related to your query. 
  • You may also need to hold the line once the auto-generated process is complete. After that, the customer service representative will connect with you over a call to provide you with the necessary help and assistance. 

How do I contact Air Serbia?

Here are times when people face inconvenience while they try to connect with the customer service agent over call. The reason can be anything, their call line can be on long hold, or they cannot get in because of the heavy traffic. In any of these situations, they can also connect with the customer service team through chat. The steps to connect with the agent over chat are as follows. 

  • Jump onto the airline's official website, and once getting connected, you need to search for the 'help and contact' option. 
  • Once you get onto the contact page, you need to find the chat icon. 
  • When you click on the given option, a chat box will appear on the screen. 
  • You need to follow the recorded chat process to identify the issue you face, after which the customer service agent will connect with you. 

How to make complain with Air Serbia?

If travelers need to complain about the difficulties or issues they have faced during their flight, in that case, they always have the right to fill out the complaint form and get the issue registered with the customer service department. They can also claim compensation if they face any physical or medical damage. The steps that are required to be followed to connect with customer service by filling out the complaint form are mentioned here as follows.

  • They can find the complaint form on the contact page given on the airline's official website. 
  • Once they get onto the contact page, they need to look for the complain form option. 
  • Click on the given option, and a long sheet will appear on the screen, in which they have to enter the complete details of the passengers along with the reservation details and a brief explanation of the issue faced by you. 
  • Once done, submit the form after a quick recheck, and the customer service representative will connect with you. 

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