How to Contact Someone at ITA Airways

ITA Airways is Italy based government-owned airline that operates 60 destinations, including Domestic, Intercontinental and European Destinations. You can talk to customer service for any problem or issue, and they will provide you with answers. To know about how to get in touch with ITA Airways, you can read the given article and follow any of the methods to get immediate assistance from the customer service representative.

How do I call ITA Airways from the US

To call ITA Airways from the US, you can follow these steps:

  1. Dial the international access code for the US, which is 011.
  2. Dial the country code for Italy, which is 39.
  3. Dial the area code for the city where ITA Airways is located. For example, if you are calling the airline's headquarters in Rome, the area code is 06.
  4. Dial the phone number for ITA Airways. The phone number for the airline's headquarters in Rome is +39 06 65649 1.

Therefore, to call ITA Airways from the US, you would dial: 011-39-06-65649-1. Please note that international calling rates may apply, and it is recommended to check with your phone carrier for more information.

How do I contact ITA Airways by phone

If you are thinking of making a call to the ITA airline regarding your issues, you can use the official customer service number. You can use the toll-free number +1 877-793-1717, follow the IVR instructions, and get the required assistance. You can also use the live chat option, which is offered by Airways. If you are unsure where you can find the customer service live chat, you can go through the below steps.

  • You need to open the official webpage of ITA Airways.
  • On the homepage, you need to look for the contact us option and make click on the option.
  • When you are on the contact page, you need to click the live chat option.
  • If the agent is already available, you can start your conversation immediately, or you might have to wait for a while for the agent to get online.
  • Once you are associated with an agent, you can explain your issues and get them solved.

Different Types of Methods to Contact ITA Airways

If you want to contact ITA Airways for any issue, there are many methods available through which you can contact speak to the airline's customer service. You can use any of the below methods to ask your query the customer service representative: 

Via Phone call - You can call the airline on their phone number (39 06 8596 0020), and the representative will speak to you regarding your problem. You can contact customer service between 9:00 to 20:00 to get a live representative. Following are the steps through which you can contact ITA Airways live representative  

  • Dial the ITA Airways customer service number.
  • Press the button to select the preferred language.
  • After that, you must select the IVR option to connect with the customer service representative.
  • Then, the representative will help you with your problem.

Via Social networking sites - Send a message to the airline on any social networking sites like Instagram, LinkedIn, Facebook, and Twitter with your flight information. After that, a representative will reply to you with the answer within a few hours. These are the links through which you can send the message to the airline:

Via Email - If none of the methods gets you through customer service, then no problem, as there is still an option through which you can talk to the airline's customer service. Send the relevant information regarding your issue to their official email address. A representative will revert you within a few hours or days with the answer to your problem or any alternative way to fastly solve your issue.

How do I contact ITA Airways by email

To contact ITA Airways by email, you can visit the airline's official website and look for their contact page. On the contact page, you should be able to find an email address or a contact form to reach out to the airline.

Alternatively, you can try sending an email directly to ITA Airways' customer service email address, which is Make sure to include a clear subject line and provide detailed information about your inquiry or concern. People who are asking What is the email address for ITA Airlines? this is the answer mentioned here.

Keep in mind that response times may vary and it may take a few days to receive a reply. If your inquiry is urgent, it's recommended to try contacting the airline's customer service by phone instead.

What is the 800 number for ITA Airlines

You can call the customer service number 800 936090 and get connected with a live agent. If you need to make a reservation or cancel, you can use 893 49049 and get assistance. Both of the customer service numbers can be used to call customer service domestically. If you are calling from abroad, you can use +39 06 85960020 to make reservations and cancellations. If you have more contact information, you can go to the official contact page of Airways and dial the customer service number suitable for your region.

How do I speak to someone at ITA Airways

You can use the customer service phone number, or you can also use the email and social media option to contact ITA customer service. To know where you can find the email option on the official page, continue reading.

  • You need to open the welcome page of ITA Airways from any of your favorite websites.
  • Then you need to click on the contact us option, which is available on the main page.
  • Once you are on the contact page, you need to search for the email option.
  • When you find the email, note it down and send an email with your queries to the email address.
  • Keep in mind that the reply depends on the urgency of your email request, and it might take a while to receive a response.

Is ITA Airways the same as Alitalia?

ITA Airways took over Alitalia Airlines that the ITA Airways replaced Alitalia Airlines.

Does ITA Airways have an App

Yes, the airline does have an app, and you can use it to contact the airline's customer service, make a flight reservation, check in, and use the airline's other services. The app is available for iPhone and Android users, and you can download it for free. If you want to contact customer service through an app, then follow the given instructions:

  • Open ITA Airways official mobile app on your cell phone.
  • Click on the "Contact us" section from the main menu.
  • Tap on the "Chat with us" option.
  • Choose the topic in which you need help.
  • And a representative will get through to you.
  • Provide your flight information, and the representative will tell you the answer through chat. 

How do I contact ITA Airways about refund

If you need to contact ITA Airways regarding a refund, you can do so by calling their customer service department or by sending an email to their customer relations department.

To contact ITA Airways customer service by phone, you can dial the airline's dedicated customer service number for your region. This information can be found on their website under the "Contact" section. When calling, be prepared to provide your booking details, including your ticket number and flight information, as this will help the customer service representative better assist you.

How do I file a claim with ITA Airways

To file a claim with ITA Airways, you can follow these steps:

  1. Gather all the relevant information and documentation related to your claim. This may include your booking information, travel dates, and any receipts or proof of expenses.
  2. Visit the ITA Airways website and navigate to the "Contact" section. Here, you should be able to find a link to the airline's claim form.
  3. Fill out the claim form with all the necessary information and provide as much detail as possible about your claim.
  4. Attach any supporting documentation to the claim form.
  5. Submit the claim form and supporting documentation to ITA Airways using the instructions provided on the website.

Alternatively, you can contact ITA Airways' customer service department directly by phone or email to inquire about the claims process and request assistance with filing a claim.

After reading the above information, you must have known about the various methods to contact ITA Airways customer service and get immediate assistance from the airline. If you have more queries or want to know about the airline policy, open the official website.

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