How Do I Contact Ethiopian Airlines

A detailed guide to help you get in touch with Ethiopian Airlines!

Ethiopian Airlines provides a beguiling and agile customer service team who are ever-present to help you with your problems. So if you need to contact the Ethiopian Airlines customer service in real-time, you need to follow the given steps-

  • Open the official website of Ethiopian Airlines using a preferred search engine.
  • On the airline's homepage, you can see the Contact Us option at the right corner of the screen; click on it.
  • Next, you can get the contact options to get connected with a live representative online.

How To Contact with Ethiopian Airlines Live Chat

If you have any issues with your Ethiopian Airlines reservation, you can connect with the customer service. They will help you to resolve your problem immediately. Quite a few ways are available by which you can connect with customer service. One of the convenient ways among those is a live chat. The Ethiopian Airlines Live Chat is available for you to chat with the customer representative and get the solution to any of your queries. You can ask your question related to reservation, refund, cancelation, seat selection, baggage, check-in, and any other. Now, look at the steps to connect with Ethiopian Airlines.

Steps To Go Through Ethiopian Airlines Live Person

Once you encounter an issue, it will be better to connect with the customer service immediately. Among all the available ways, live chat is the best to chat to eliminate your issues instantly. Here are the practical steps by which you can start a live chat. Check them out.

  • You can initiate by visiting the official web page of Ethiopian Airlines on any of your web browsers.
  • Explore the website, and you will see the option of “Contact Us.”
  • Once you click on this section, some options will come to you to select your way to start a live chat.
  • The available options from where you can chat are Telegram, Facebook messenger, and Twitter.
  • You can choose any of these options to chat.
  • Go to the Telegram application and search for Ethiopian Airlines.
  • Move to the “Message” section and write down your issues.
  • For the Facebook messenger option, click on Ethiopian Airlines and start your chat.
  • The same is with Twitter, where you can send a direct message to Ethiopian Airlines and ask about your issues.

So, these are some live chat options that you can opt for to solve your issue. The Ethiopian Airlines Live Chat will provide you with a solution in the best way possible. Communicate with the customer representative of Ethiopian Airlines 24/7.     

Online Contact Options At Ethiopian Airlines

Ethiopian Airlines has introduced effective ways that can help you get online assistance from the customer service:

Chat-Bot on Telegram

  • Click on this link if you wish to get assistance on Telegram. Once you click on the link, the airline redirects you to a new screen.
  • Here, you need to type in the credentials to log in to your Telegram account and get an effective solution to the trouble you face.

Chat-Bot on Messenger

  • Ethiopian Airlines customer service is available on Messenger, too all you need to do is login into your messenger account.
  • Click on the link, login by entering your credentials, directly message your query, concern, or suggestion to the airline by tagging their messenger handle.
  • Phone: 1 (800) 445-2733 (24 hours all year round)

Facebook Message- Amharic and English

  • If you are active on Facebook, you can take assistance, thereby using your Facebook account.
  • You can choose either of the languages to take more evident assistance- Amharic or English. Type in trouble you are facing and send it to the Ethiopian Airlines Facebook handle. 


  • If you use Twitter, do not worry, as a dedicated customer team of Ethiopian Airlines provides immediate guidance on Twitter.
  • Sign up for your account, directly message your query, or you can also tag Ethiopian Airlines' official Twitter handle to bring their attention to your difficulties.


  • One of the most professional ways of extracting guidance is using the email service of Ethiopian Airlines.
  • Click on the Email option given in the Contact Us section. Use your email ID to send the suggestion or query regarding your travel/booking experience with Ethiopian Airlines.
  • Customer Relations:

Other Ways To Contact Ethiopian Airlines Representatives

When you scroll down the Ethiopian Airlines web page's homepage, you will find the ‘Help and Contact’ option in the “Customer Support” section. If you are unable to contact Ethiopian Airlines online, you can choose any of the mentioned contact methods given on the Help and Contact page:

Ethiopian Airlines Call Center Number

  • When you select the call center number link, the airline provides you a list of active contact numbers based on different countries and regions. Select your preferred region, and you will get an Ethiopian Airlines to call center number to devour your queries. 

Ethiopian Airlines Manager Contacts

  • Click on this link, and you will get the contact information of the concerned department based on the region you selected.

The best thing to consider about the airline is that it provides 24*7 assistance no matter what problem you face and when you are facing it. The Ethiopian Airlines customer service team has unique solutions to rescue you out from difficult situations effectively. So, book a ticket with Ethiopian Airlines to experience the joy of an untroubled flight en route to your destination!

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