How to claim PAL Travel Voucher

Philippine Airlines Travel Voucher Usage and Redemption.

For those who are uncertain about their trips, Philippine Airlines offers an additional option where passengers can convert their unused travel vouchers or tickets to Travel Credits or Extras. Here, you will learn about the usage and redemption of your PAL Travel Vouchers or Credits.

How can I redeem my Philippine Airlines Travel Voucher?

To redeem your PAL travel voucher or travel credits, they can be redeemed in multiple ways. Here are the ways that follow to redeem your Philippine Airlines travel voucher. 

Redeem via website or Mobile App.

  • Visit the Philippine Airlines official website or use the mobile app.
  • Go through the ticket booking regular process.
  • Add the travel extras that you need to enjoy your PAL flight journey.
  • When you move to the payment page, look for the option to add PAL Travel Credits.
  • Enter your voucher number and proceed.
  • After processing, your ticket will be done using your PAL travel voucher.

Redeem via phone call.

Another way to redeem your PAL travel voucher is to contact the PAL global reservation hotline and speak with a representative who can help you with the process and help you redeem your Travel voucher. They will also help you solve your other flight-related queries.

How do I use my PAL gift card?

PAL gift cards can be used as virtual gift cards to book flight tickets or travel extras. PAL gift card doesn’t have any expiration date; hence, you can use it as many times until it is fully exhausted. The status of your gift card can be checked and monitored by entering your Gift Card order Number and credentials in the given field on You can redeem your PAL gift card at these places: 

  • Official website.
  • PAL ticket offices.
  • PAL global support hotline.
  • Official Mobile App.

Visit any of these and follow the standard procedure as you proceed with the normal booking process; at the payment gateway, you will find an option to use your gift card; simply enter the gift card number, and all set.

What is Terms and conditions of Philippine Airlines travel voucher?

Philippine Airlines travel vouchers have some terms and conditions that you must be aware of and follow in case of usage and redemption. Here are some Terms & Conditions that have been written for your help.

  • PAL has the right to remove any PAL travel credits without prior notice if they are found to be not in accordance with their guidelines.
  • Once your travel credits are issued, you can’t convert them back, and they are non-refundable and non-transferable.
  • The validity of your Travel credit is two years from the date of issuance. 

Can I use PAL travel voucher for someone else?

Yes, your PAL travel voucher can be used for someone else. In order to use your PAL travel voucher, you or your travel companion need to provide that–

  • Your tickets must be purchased at the same time.
  • You must share the same flight itinerary.
  • The passenger’s name record needs to be the same as the Travel Credits owner.

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