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18/09/2019

Frontier Airlines is a low-cost airline of America. It serves 112 destinations and has a fleet size of 92. It is headquartered in Denver, Colorado. Frontier airline allows passengers to cancel their reservation in case they have changed their plans or because of unforeseen circumstances.  If you plan to cancel your booked tickets then you should first know the Frontier Airlines Cancellation Policy.

Process Of Frontier Cancellation Policy Mentions The Following:

1. If passengers cancel their booking within 24 hours of ticket purchase and the flight’s departure is after 7 days or more then passengers can receive a full refund. Also they won’t have to pay any additional charges for cancellation. 

2. If passengers cancel their booking after 24 hours of ticket purchase and the flight’s departure is in less than 7 days then passengers will have to pay a cancellation fee. Also their ticket will be kept as credit.

3. Passengers can cancel their tickets both online through the Frontier website and offline by calling the reservation center or customer care. 

4. The steps to cancel a ticket are:

  • Go to Frontier airline's website.
  • Select the ‘My trip’ option.
  • Enter last name and confirmation code.
  • The booking details will appear.
  • Select the flight to be canceled.
  • Click the cancel option provided.
  • Confirm the cancellation.
  • Pay the cancellation charge if applicable.
  • Tickets will be canceled. 

5. If passengers have purchased Works bundle then they can cancel any kind of ticket any time and get a full refund without paying the cancellation charge. 

6. Frontier Airlines Cancellation Policy also allows passengers to request a refund if applicable by submitting a refund form online on the website. Passengers will receive refunds in the same payment form used to buy tickets. 

7. If Frontier Airlines cancels a flight because of certain reasons then according to their cancellation policy they will offer passengers an alternative flight or a refund of their ticket fare and other unused services if they do not travel. 

8. If there is a situation of emergencies like serious illness of passenger or Jury duty, or lost/stolen travel documents, or death of the passenger or immediate family member like a spouse, parents, children, uncle, aunt, etc. then the passenger can get a refund. However documents for the same need to be submitted.

How To Request For Refund In Frontier Airlines After Cancellation

You can cancel the reservation to initiate a refund request via Frontier Airlines' official website by following the below-mentioned steps.

  1. Go to Frontier Airlines' official website.
  2. Please log in to your account using your user ID and password.
  3. Go to the 'Manage Tab' section and enter the reservation code and passenger's last name.
  4. Select the reservation that you need to cancel and click on 'Cancel Booking.' 
  5. Now choose your reason for cancellation and pay the cancellation fee is applicable.
  6. Kindly go through the consent page and submit the refund form.
  7. Once the refund form is submitted, Frontier Airlines will approve your refund request, and you will receive a confirmation mail for the customer support of Frontier Airlines.  

Essential Points of the Frontier Airlines Refund Policy

The following points can help you understand Frontier Airlines Refund Policy in detail.

  • As per the policy, you are not entitled to any refund after the flight's departure. You need to cancel the reservation before the flight's departure to avail refunds.
  • You will be eligible for a full refund if you cancel the ticket sixty days before the departure.
  • If you cancel the ticket within thirteen days before the departure, you need to pay USD 119 as a cancellation fee to claim the refund.
  • The refund will be credited back to your account within one week. 

Frontier Airlines Customer Service

You can also contact the Frontier Airlines customer service center if face any issues while canceling the ticket or if you want to know more about Frontier Airlines Cancellation Policy. You can also contact them if you have any doubts and get the solutions.

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