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Delta Airlines is one of the preferable airlines amongst travelers because of its flexible amenities and facilities. To make the travel experience even better and simplified, Delta Airlines has introduced several cancelations and change policies. As per the cancellation policy at Delta Airlines, no charge fees should be imposed if the ticket is purchased on or before 30th April 2021.

Everything, from booking to flight cancellation, is accessible at Delta Airlines, and you can make changes anytime before its scheduled departure. To understand the Delta Airlines Cancellation Policy better, you can take help from this article.

About Delta Airlines Cancellation Policy

You can cancel your existing booking on your own by visiting the airline's official website. Read the stated cancellation policy of Delta Airlines:

  • Suppose you are booked with a Basic Economy ticket. In that case, you can not make any changes or cancel your flight unless and until your booked reservation falls into the category of Basic Economy Waiver.
  • If you cannot cancel your flight before the standard time limit, then your ticket would no longer hold any remaining value for a refund.
  • You can cancel Basic Economy tickets if your ticket qualifies for the 24 hours risk-free cancellation period, and you might get a full refund on the cancellation.
  • The airline gives you the utmost one day to make changes in your flight or cancel it by stating a genuine reason to receive a full refund. 
  • If you are canceling a non-refundable flight, then do it at least one day before the departure of your flight, and the airline might provide you with a credit if you are eligible.

But, once you purchase a Basic Economy ticket at Delta, you are not eligible for any refund, which would eventually mean that you can not claim credit after the cancellation.

Delta Airlines Cancellation Charges

The Delta flight cancellation policy differs depending on the type of flight you are booked and which route your flight will take. So, check the below-mentioned charges stated as per the Delta Airlines cancellation policy before you cancel any of your Delta flights:

  • If you cancel your booked flight within the 24 hour cancellation period, you do not have to pay any charges no matter which ticket you booked.
  • If you missed the risk-free cancellation period, the airline does not permit you to cancel your Basic Economic Ticket. 
  • Delta imposes some cancellation charges to cancel a non-refundable flight. 
  • You can cancel the flex ticket without paying any extra cancellation charges. 
  • Lastly, if you are canceling your flight within 24 hours of the scheduled Delta departure, you can cancel your Basic Economy ticket, some cancellation charges for non-refundable flights, and you can get a refund on your flex ticket.

How To Get A Refund From Delta Airlines

Canceling the ticket and not getting the money back can get very heartbreaking. Delta Airlines know this fact and provides you a very flexible policy on your refund after canceling the flight.

In this article, you will learn the process of getting a refund from Delta Airlines. But before that, you should know the Delta Airlines refund policy given below.

The refund policy of Delta Airlines

  • Risk-free period: As per Delta Airlines, you get a 24 hours risk-free period in which you can cancel the ticket and get a full refund on any ticketing time. These are the first 24 hours of purchasing the ticket.
  • Refundable ticket: You will get a refund on your refundable tickets after reducing the cancellation charge.
  • Non-refundable ticket: You won’t get any refund if you have purchased the non-refundable ticket with Delta Airlines.
  • Exceptions: You can get a refund on non-refundable tickets if there is a case of emergency like the sudden death of immediate family, health issues, etc.

If you don’t know the steps to get your refund from the airline, you need to check the segment given below.

Steps To Get The Refund From Delta Airlines

  • You need to land on the official webpage of Delta Airlines.
  • You can either log in to the website or click on the Find My Trip option on the homepage.
  • After this, click on the My Trips option and enter your ticket number in the given space.
  • Hit the Search Flight after entering your name in the following blank.  
  • You will see your flight bookings on the screen where you need to click on Cancel.
  • If your flight is already canceled, you will see the Refund option.
  • Follow the on-screen instructions to get the refund from Delta Airlines. 

You can also request your refund by calling the customer support of the airline. According to Delta Airlines refund policy, you will get the refund through the original mode of payment. If you have some doubts about the refund policy, you can check the official website of Delta Airlines.

Delta Airlines Customer Service

So, before you cancel your flight at Delta Airlines, it is advisable to go through the Delta Airlines cancellation policy. The cancellation policy introduced by the airline is to benefit its travelers who might be facing some inconveniences to continue their journey. And, you can always contact the customer service team of Delta Airlines to cure any cancellation related problem.

Frequently Asked Questions

If you wish to get Delta Airlines customer service in no time, then follow the given steps:

  • Visit the official Delta website from your preferred search engine. 
  • Select the “Need Help” option given to your front; a drop-down menu appears on the screen as you select the option.
  • Now proceed forward by selecting the Help Center option.
  • Next, you will receive a page on your screen endowed with customer service contact information to get through a Delta live person.
  • Lastly, from the several options, you need to select the most suitable one to get prompt assistance with the trouble you are stuck with.

These steps, when followed constructively, can help you receive professional and unique guidance to resolve even the biggest travel-related problem at Delta Airlines.

To make your travel experience even more untroubled and seamless, Delta Airlines has introduced several contact options-

  1. Phone Number
  2. Text
  3. Email
  4. Social Media

Yes, the Delta Airlines customer service is available on the live chat also. Visit the official Delta Airlines website to get the live chat option and ask away your query online.

Yes, Delta Airlines allows you to manage your reservation using customer service. You might have to provide some travel credentials to get more precise assistance with your existing booking. But, you can also manage your existing reservation independently by going to the official Delta website.

If you are an IOS user, you need to follow the given steps to chat with a Delta representative:

  • Open the mobile application of Delta Airlines for iPhones.
  • You can find the Message Us option given in the menu division of the application.
  • Next, you can message the airline about your query by initiating a live chat online.
  • If you have an Android phone and need to message Delta, follow the given steps:
  • Open the Delta android application and navigate the Need Help link.

Follow the given instructions to chat with the airline’s best professional to grab a unique solution for your trouble.

Yes, you can message the airline if you are having trouble calling Delta Airlines. You can find the Message Us section at the end of the homepage in the Customer Service section. Click on it, and you will be able to message your problems to the airline directly.


The customer service of the airline can assist you efficiently if you are facing any baggage-related problems. Also, you can visit the official Delta website to understand the baggage policy and protocols related to it without facing any rush. 

Delta Airlines customer service is active on several social media platforms like Facebook and Twitter. You can directly message the airline or tag them in the comment section after mentioning the trouble, concern, or suggestion you have to share.

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