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Cathay Pacific Name Change, Correction and Cancellation policy

Making mistakes is familiar to everyone. We make thousands of mistakes daily and try to correct them the next day. If you have mistakenly made your booking with Cathay Pacific using an incorrect name, then you can make the correction from the “Manage Booking” option on the website. Knowledge of  Cathay Pacific Name Change and Correction Policy is very much related to each other. But first, remember these points:-

  • Only a few letters are allowed for correction in the first name. 
  • You must provide the authorized ID to the airline after the name change online and bring the hard copy of the same at the airport while boarding the flight.
  • A complete change in the last name of the booked tickets is permitted.
  • If you fail to show the same name on the ticket or provide an invalid photo ID, then you will not be allowed to travel on the flight.

How can i cancel my Cathay Pacific flight without Cancellation Fee?

You are permissible to make changes in the tickets of Cathay Pacific without paying any charges for it, but it is only possible if you abide by the correct modification rules of the airline:-

  • No alteration charges are paid by the passenger if they are applying to modify the tickets within 24 hours of the booking.
  • Passengers are not bound to pay any fees for ticket cancellation if the flights are delayed by more than 3 hours.

Cathay Pacific cancellation Policy 24 hours

Get the knowledge of 24 hours rule of the airline and other vital policies also, so you stay updated with all the regulations made by Cathay Pacific:-

  • You are eligible to modify the bookings from the ticket confirmation to one day before the departure date.
  • The ticket modification charges are paid when you do it after the 24 hours of purchasing.
  • If you have made a booking in the Business or First class, then no 24 hours cancellation policy applies to you because you are allowed to make changes anytime before departure with no payments.

What are the Cancellation Process of Cathay Pacific?

The most convenient method that goes through the cancellation process of Cathay Pacific is via the website. See the steps:-

  • Hang on to the web portal of Cathay Pacific and put your cursor on “Manage”.
  • Open the options and click on the “Manage Booking” icon.
  • Here, try to log in to the airline’s account if you have any, or use the “find booking as a guest” option.
  • Enter “Booking reference”, and “Last name” and retrieve your tickets.
  • Observe all the options to modify your ticket and click on the “Cancel booking” tab.
  • Choose your reason for this decision and proceed to continue.
  • If you are requesting it under the 24 hours policy, then you will see the charges of 0 USD.
  • Confirm your cancellation and come back to the airline’s home page.
  • The details of your modification will be shared with you through email or text by the airline.

If you are unable to use this mentioned process for ticket modification, then you may ask for help from Cathay Pacific using its customer support facility. It is available for passengers through a phone calls, online chat, email, Whatsapp, and social media. Reach the airline’s contact page and get benefits from any of these support services.

is Cathay Pacific ticket refundable

Yes, some tickets that you buy for your journey are refundable. But if you want to check whether your ticket is refundable or not, then you can see it while making the booking. If you have no idea about it later, then the airline’s customer support facility is best for you, with whom you can take help.

How do I contact WhatsApp with Cathay Pacific?

Cathay Pacific also started operating the Whatsapp contact feature to provide you with the best assistance. Check the procedure to utilize this feature:-

From Barcode:- 

  • Use the correct web link to visit the airline's website.
  • Tap on the “Contact us” option and open the support page.
  • Scroll down a little and observe a barcode. 
  • Use your device’s scanner and scan it to open the airline’s WhatsApp on your phone.

From contact:-

  • Save the Cathay Pacific WhatsApp number +852 2747 2747.
  • Open the messenger and search for this contact.
  • Click on it and start a conversation with the airline’s WhatsApp team.

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