AirAsia Cancellation & Refund Policy

AirAsia is the largest low carrier airline in the world. It has its headquarter in Malaysia. It is measured by its fleet size and carries scheduled passengers. It serves both domestic and international flights. After the pandemic, there was a massive requirement for remote services. Understanding that, AirAsia has brought flight cancellation services right there in your hand, no matter where you’re. Indeed, processing such hefty cancellations was a complicated process, and you’re at no fault if you are wondering, Can I cancel my booking with AirAsia? The answer is yes. You can simply change your travel plans without any hesitation or loss of money at AirAsia.

About AirAsia Cancellation Policy

But just as with all their other services, you may cancel your booking as per the AirAsia Cancellation Policy. You can get accustomed to their cancellation policy in the below-mentioned overview:

  1. They provide a 24-hour cancellation policy, with which you can get rid of any cancellation charge if you cancel your ticket within the 24-hour window of your booking time. This policy is still subject to the time of departure, as you can only cancel your tickets with AirAsia 4 hours prior to your flying time.
  2. If you’re traveling with a Business/ Economy Class ticket, you can cancel without any charges 4 hours prior to the departure.
  3. There will be a designated fee for any cancellations made under any circumstances except health emergencies or in case the Airlines cancel the tickets.
  4. Your cancellation charges depend entirely on your fare/ticket type and the booking time.
  5. You can request a refund, but in case you’re a no-show after check-in, no refunds will be given by AirAsia.
  6. If you made your flight reservation via any agency or any third-party account, use the same platform for your cancellation/ refund request.

1.For Refundable tickets: The tickets which are refundable are more costly than non-refundable tickets but they will save you a huge amount of money. If you purchase a refundable ticket and you want to cancel it due to some inconvenience then no cancellation fee will be charged on it. If you want to change your booked ticket, then some difference amount will be applied to your new booking. If your new ticket is cheaper than the previous one, then you will get a refund in terms of e credit which you can use in another flight booking within 3 months.

2.For Non-refundable tickets: If you purchase a ticket and you wish to cancel it, then no refunds will be given away except some exceptions in AirAsia. If you wish to change the booking, then some extra amount you have to pay for a new booking.

Does AirAsia have a 24-hour cancellation policy

Indeed, AirAsia provides the best customer care services to its passengers no matter during cancellations. They understand your request if you have a change of plans. AirAsia has a 24-hour Cancellation Policy applicable to all their domestic and international flights. You can receive a full refund on your source credit card as soon as AirAsia gets your request to give you satisfactory results. 

Can I get a refund if I cancel my flight with AirAsia

Affirmative. You can get a refund even if you cancel your trip with AirAsia, given the circumstances abide by the AirAsia Cancellation Policy. You may do so by using one of the methods given below,

  1. Contact them on AirAsia customer service Number: +1-807-698-0205 /03-86600060
  2. Find the “Chat with Bo” section on their official website. Choose the “Can I get a refund?” tab from the services.
  3. Toggle between given tabs: Travel > Flights > Refunds > Refund Request Category.
  4. You may also request a refund from AirAsia by writing to them at their email address: AirportTaxRefund@airasia.com.

How to Cancel an AirAsia Flight Ticket

It seems that AirAsia Cancellation Policy is not easy and user-friendly, but it’s not like that. You can easily cancel the ticket with AirAsia airlines. Please follow the below steps to cancel the booking:

  • Go to the official website of AirAsia Airlines.
  • First log into your account.
  • Enter your last name and the reference number in the required field.
  • Click on “cancel”.
  • You will get the refunds if you are eligible for it.
  • Finally, your ticket will be canceled. 

What is the cancellation charge for AirAsia

If you are wondering about the cancellation charge for AirAsia while canceling your flight tickets, there is no charge if you do it in the 24 hour window. After that you can expect a minimum fee of MYR100 depending on your flight departure time along with the ticket type. There is up to 50% cancellation fee if you cancel after 48 hours of reservation. Post that, AirAsia gives no further refunds with 100% charges. 

About AirAsia Refund Policy

This airline gives away your refunds if you have canceled the flight.  AirAsia refund policy is very easy and convenient for the passengers. If there is a sudden change in weather or some kind of technical fault in flight, then AirAsia will provide full refund to their passengers. If you are at the airport; due to some reason your flight is late then they will provide you free food and drinks and will refund your full money. You will get a free gift voucher and scratch card, a free vacation tour and it will depend on how many hours you have to wait for your flight.

AirAsia Customer Care

If you have any queries regarding the cancellation of the AirAsia flight ticket, you can also call on AirAsia customer care number. AirAsia Airlines gives a seamless and memorable experience to its travelers. This airline ensures passengers' safety. AirAsia Cancellation policy is awesome and provides the best cancellation services to its passengers.

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